Privacy Policy

Last updated: 15 September 2026

Aura Concierge ("Aura", "we", "us") respects the privacy of every visitor and client. This page explains what information we collect, how we use it, and how we protect it. By using auraconcierge.vip, you agree to the practices described below.

1. Information We Collect

We keep data collection to a minimum. We may collect:

Enquiries submitted through our website form are transmitted and processed on our behalf by a trusted third-party form provider (FormSubmit) for the sole purpose of delivering your message to us. Your details are not used by us for any other purpose without your consent.

2. How We Use Information

We use the information above to respond to enquiries, provide and improve our concierge services, maintain the security of the site, and comply with applicable law. We do not sell your personal information.

3. Cookies & Tracking Technologies

This website does not use advertising or analytics cookies, and does not track your activity across other websites. No third-party tracking or advertising technologies are used.

To load faster and work offline, the site may store some of its own files locally on your device through your browser's standard cache and a service worker. This is used only to deliver the site to you — never to identify or track you — and you can clear it at any time through your browser settings.

4. Third-Party Links

This site may contain links to third-party websites operated by hotels, brands, and other providers. We are not responsible for the content or privacy practices of those websites. We encourage you to review the privacy policy of any third-party site you visit.

5. Data Security & Retention

We use reasonable technical and organizational measures to protect the information in our care, and we retain personal information only as long as necessary for the purposes described here or as required by law.

6. Your Choices

You may request access to, correction of, or deletion of the personal information you have provided to us by contacting info@auraconcierge.vip. You may also adjust your browser's cookie settings at any time.

7. Changes to This Policy

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision.

8. Contact

For any question about this policy or your information, please contact us at info@auraconcierge.vip.